I hate users
Yes, this is going to be a rant. Normally I’m not the kind of guy that rants often, mostly because I dont have the english vocabulary of for example Aaron or Ade. I don’t feel I can express myself like I can do in my own language.
Yesterday I wrote ‘life is great’. That was asking for trouble of course. The comments I received where rude. Let me go through them:
- The first comment asked me why I started a new mail client. This could be a normal question, but it carries a cynical / negative ‘ondertoon’. But even from a distance it is a weird question, as if there is only one im-app, or one image viewer, or one organiser allowed. I offer a choice and people complain.
- The second comment told me the icon was cool but I should not use it for the application, because it was confusing with mediaplayers. Well excuse me, but I have a logo and I’m proud of it, if you think that the logo is that crucial for you in a mailapplication, then simply dont install Mailody. Or change the app icon, that is no rocket sience anyhow. Replying wth ‘Usability. Usability. Usability.’ really makes me cry.
- The fourth comment asks me if the mail app has some sore of musical capabilities. Again this carries a negative ‘ondertoon’.
- The fifth comment tells me Mailody sounds like malady (sickness) and concludes that the name and the image need some more work.
Well piss off everyone. I have worked hard to create it, it is not an easy project. I managed to get something working, managed to get some artwork done and made all this possible for You, the user. I don’t expect flowers for it, but the absolute least you can do is say ‘congrats on your first public release’. It’s about ‘fatsoen’. I can take comments, when they are constructive. Like the one’s you usually get in kde-apps, like Bram pointed out yesterday, they are usually constructive, small bugs are reported like build failures and I received a couple of translations for other apps I put up there.
But the user comments on blogs are not that out of the ordanary. If you look at the comments on the Dot, the tears will start roling instantly. Instead of appreciating the time and effort people have made to create Edgy, people complain about an incremental search missing in the KMenu. Users are spoiled and think they can say anything these days. When there is a call for help for a bug hunting day, there are comments why his of her particular bug is still present. That is not fair. It’s not even the real message users are expressing, but it is the way they express it.
What I’m missing is a positive fibe. Again, I don’t expect any flowers for my work, but you can comment in a positive way. Instead of asking ‘will my bug finally be solved’, you can ask ‘will this bughunting day actually fix bugs or is it triage only?’, give it a positive base instead of a negative one.
I was proud on what I have reached the day before yesterday. Finally a release after hard work. Yesterday after reading the comments I became depressed. Get a life, users. Maybe I’ll continue the development only for myself and a couple of others which i’ve mailed to the last couple of weeks.
